The Royal Canadian Theatre Company (RCTC) collects personal patron information in the course of supporting our mission and completing business transactions. We understand that your personal information and privacy is important to you. We make every effort to ensure that the information you share with us is recorded accurately, retained securely, and used only according to your wishes as you have communicated to us.
RCTC recognizes the right of individuals to protect their personal information and to gain access to the information gathered.
COLLECTION OF INFORMATION
RCTC collects personal patron information only from ticket buyers, donors, members and individuals who have actively shown or are likely to show an interest in RCTC’s events, news and productions. Anyone can sign-up to receive our email Newsletter here.
INFORMATION USE AND RETENTION
RCTC uses personal patron information to support its mission, conduct business with patrons, communicate with patrons, and meet legal and regulatory requirements. Personal information will be used only for the purposes for which it was collected, or with the consent of the individual, or as required or allowed by law.
RCTC does not sell, rent, or trade personal patron information to any commercial businesses. Occasionally, we may share information from other arts organisations we think might be of interest to our patrons.
Personal patron information will be retained and disposed of in a manner which provides security against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. Only authorized RCTC personnel have access to this information. Personal information will be retained only so long as necessary to fulfill the uses stated above or as required by law.
CONSENT TO COLLECT INFORMATION
Consent for the collection, retention, and use of personal patron information is implicit when patrons provide such information. Patrons have the right to provide only the personal information reasonably required to conduct their chosen transaction with RCTC.
Patrons may at any time limit or alter their consent for RCTC to collect, use, or retain personal information. Patrons may also review and correct their personal information at any time.
Patrons may direct inquiries regarding changes to their personal information, consent, or this policy by mail:
RCTC’s website is housed on secure servers ensuring your transactions are secure.
We keep your personal information protected.
If you would like further information, feel free to contact us at firstname.lastname@example.org